call 020 8004 9550​

canonical-tutors-Final-logo-4

Terms and Conditions

For Clients

By entering into the bespoke contract agreed with the sales representative, you agree to the following policies and practices set out by Canonical Tutors Ltd:

  1. Abrogation of the contract will lead to a non-refundable 30% admin fee of the total amount payable over the term of your contract.
  2. All students taking individual lessons are subject to a 60 minute cancellation notice prior to the start of the lesson. Lack of notice of cancellation under these terms will result in the lesson being chargeable. 
  3. For no notice of cancellation, tutors are not obliged to wait more than 20 minutes in the meeting but may choose to at their own discretion. 
  4. You agree to the Direct Debit mandate issued by Stripe and GoCardless.
  5. The total amount payable per month will be fixed and will be that which is set out in the contract. You are responsible for ensuring cancelled lessons are rescheduled. Cancelled lessons can be rolled over to the next month. It is your responsibility to keep a record of all rescheduled and cancelled lessons.
  6. Invoices are raised on the last day of the month and can be viewed from your online account. You will have 2 days from the last day of the month to dispute any transactions. Payments will be collected from your account 3 days after the last day of the month. 

For queries and further clarifications, email contact@canonicaltutors.com

For Tutors

By entering into the contract agreed with the sales representative, you agree to the following policies and practices set out by Canonical Tutors Ltd:

  1. You will be compensated in full for cancellations within 60 minutes of the lesson starting. 
  2. For students who give no prior notice of cancellation and do not turn up to the lesson, you are expected to wait 20 minutes in the meeting. If they still do not show up, you’ll be compensated in full. You are not obliged to wait more than 20 minutes but may choose to. 
  3. Invoices are raised on the last day of the month. You will have 2 days from the last day of the month to dispute any transactions. Payments are issued 3 days after the last day of the month. It takes a further 5-7 working days for funds to be deposited to your accounts.