FAQs

About Canonical Tutors

Canonical Tutors is the future of tutoring. Our vision is to help students reach their full potential and replace traditional (often unpopular) tutoring through innovative online teaching.

We offer tutoring in all school subjects, especially Maths, Physics and English. We are currently expanding our offering for university students as well. If you cannot see a subject you would like, please contact us.

The offer is suitable for pupils and students of all ages who either need help with learning or want to reach their full potential with our support.
Tutors at Canonical Tutors are committed students and teachers who are experts in their respective subjects. Before tutors can offer online classes, they have to pass a thorough quality check.
Canonical Tutors wants to simplify learning and bring digitalisation into an outdated tutoring system. We help students with tailor-made tutoring in our virtual classroom.

Private Tutoring

In the same way as traditional tutoring. The only difference is that student and tutor are in a virtual room. Both see/hear each other in live mode using integrated functions.
Yes, you will need a microphone so that you can communicate with the tutor. However, a webcam is not absolutely necessary. The most important thing is that you can hear each other.
Recording starts as soon as the tutor approves the recording and the student starts the recording. When the session is finished, you will immediately be asked where to save the file on your PC/laptop.
Travel time and costs are eliminated. With the recording function, the lesson can be recorded and played back at any time. Short-term bookings and changes of tutors are possible thanks to the variety of tutors.

The lesson can be recorded using the recording function. Files can be shared and a digital whiteboard allows you to work together. Screen sharing is also possible.

Recording starts as soon as the student approves the recording and the tutor starts the recording. When the session is finished, you will immediately be asked where to save the file on your PC/laptop.

Once you have opened your lesson, there will be an option to ‘upload’ which will allow you to upload files saved on your personal computer.

A tutoring session lasts 60 minutes

Prices

Our prices start at £27 per lesson. All lessons are 1 hour long. However, prices vary according to membership and we offer discounts for bulk purchases. 

At Canonical Tutors, every customer can choose the perfect model from a wide range of options. You can request advice by emailing [email protected]

The following secure payment methods are available: credit card (Visa, Mastercard, AmEx), on account, SEPA direct debit (only IBAN is required) and instant bank transfer (just choose bank & you will be redirected).

Click ‘Book a Free Trial Lesson’ on our home page and start your journey today!

Go to our Homepage and sign up for a trial lesson! You can choose from any subject as well as the date you want.
The two defining features are the number of sessions and the duration. Which model fits best depends on the specific situation.

You will receive an email 2 hours before the lesson with a link to the lesson which reads ‘online whiteboard’. The other option is to click login on the top right of our website where you’ll see the lesson under ‘upcoming lessons’. Find the respective lesson and click ‘online whiteboard’.

You can fill out our official cancellation form at any time if you wish to cancel your account after the selected minimum term. We require a 1 month notice to cancel memberships. 

Booking

Log into Canonical Tutors with your mobile number and click on “Tutor selection” in the menu on the left-hand side. The list of tutors will then appear. Select a tutor and any date/time.

You will find your booking link under “My bookings” (WebApp) or “video sessions” (MobileApp). Please click the link at the agreed time, which will redirect you to the online classroom.

You always have the possibility to reschedule your lesson in the online portal, as long as it is up to 60 minutes before the scheduled start time.

All you have to do is click on the respective lesson under upcoming lessons in your online account. Then click ‘cancel booking’.

You can also ask your tutor via your WhatsApp group – we strongly recommend doing this as far in advance as possible before the session start time.

Please bear in mind that if a reschedule request is at short-notice, your request may still be rejected by your tutor, as they will have spent valuable time preparing the session. As many of our tutors have busy schedules, they also lose the lesson time which could have been used for another student.

In the WebApp, you will find your session balance in menu on the top left-hand side. In the mobile app, you will find the balance under “Profile”, where you can also top-up your balance at any time.
To do this, select a tutor from the list of tutors. After clicking on the button “Take video lesson”, select the button “Private chat”. Here you can send the tutor a message in advance.

Become a tutor

You can give 1:1 tutoring online. You can also create and hold group courses for several participants on different subjects.

You should be over 18 and have professional teaching skills.

  • If the student cancels before 1 hour of the lesson starting, you will not get paid.
  • If the student cancels within 1 hour of the lesson starting, you will get paid in full.
  • If the student does not cancel and does not show up, you are expected to wait 20 minutes in the meeting. If the student still does not turn up, you will be paid in full.

Submit the registration form on our website and we’ll be in touch.

You can work where and when you want and save on travel. In addition, you are part of a large community while the technical features ensure interesting and enjoyable tutoring sessions.
You work as a freelancer and earn an hourly rate. You are therefore not bound by any contract. If your monthly earnings exceed the marginal earnings threshold, you must report this to the tax office and insurance company.

For tutors

We strongly advise you populate your profile on your online account as much as possible. If we find you a suitable fit for a student, we will approach you to set up a non-obligatory trial lesson. If the trial lesson is successful, we will set up repeating lessons to suit your availability. Please make sure you have entered your availability, otherwise we will not be able to approach you for a trial lesson.

  • If the student cancels before 1 hour of the lesson starting, you will not get paid.
  • If the student cancels within 1 hour of the lesson starting, you will get paid in full.
  • If the student does not cancel and does not show up, you are expected to wait 20 minutes in the meeting. If the student still does not turn up, you will be paid in full.
If your monthly earnings exceed the marginal earnings threshold, you must report it. The rules and limits vary from country to country. You can find out about these directly from the tax office or insurance company.
Kindly refer these parents to us. We are always in close contact with the respective parents as well as with the tutor and thus guarantee a seamless tutoring process.

A payment order will be sent to you on the last day of the month. You will have 2 days to dispute any transactions. Payments are issued 3 days after the last day of the month and take a further 5-7 working days to hit your account.

Security

Data is stored anonymously on a secure server. They are used to individually adapt and improve the offering. Payment data is transmitted via a secure SSL connection.
Children are only in contact with official tutors. Unless data is shared by the child or parents, no one has access to personal information.

Payments on the Canonical Tutors platform are processed by  the best known and most secure payment methods worldwide.

Technical

Please contact our support with a detailed description of the problem and a screenshot/image/video of the problem. We will try to help you as soon as possible.

Make sure you have allowed microphone and video when you first opened the lesson. The video lesson requires your browser to allow the usage of microphone and video.

Click tab denoted by the 3 dots on the top right

Click ‘Settings’

Click the ‘Privacy and Security‘ tab on the left

Click ‘Site Settings’

Click Microphone under ‘Permissions’

Make sure you have selected ‘sites can ask to use your microphone’

Under ‘Allowed to use your microphone’, click groupworld.com

Under ‘Permissions’, ensure ‘Microphone’ is set to ‘Allow’.

Click tab denoted by the 3 dots on the top right

Click ‘Settings’

Click the ‘Cookies and Site Permissions‘ tab on the left

Under ‘All permissions’, click ‘microphone’. Ensure ‘ask before accessing’ is turned on and you can see groupworld under ‘allow’

Go to the settings app on your iphone/ipad/Mac

Select Safari

Under ‘Settings for websites’, click ‘Microphone’

Under ‘other websites’ select ‘allow’

Other

The best way to contact us is to send us a direct message via the chat function on our website (icon in the bottom right-hand corner) or via our contact form.

If you want to delete your account including all the data, please send a message to our support team via the contact form and we will take care of it.
If you would like to apply for a job at our company or simply contribute new ideas, the best way to get in touch is to use our contact form. We look forward to receiving your message!