FAQs

About Canonical Tutors

Canonical Tutors is the future of tutoring. Our vision is to help students reach their full potential and replace traditional (often unpopular) tutoring through innovative online teaching.

We offer tutoring in all major school subjects. If you cannot see a subject you would like, please contact us.

The offer is suitable for pupils and students of all ages who either need help with learning or want to reach their full potential with our support.
Tutors at Canonical Tutors are committed students and teachers who are experts in their respective subjects. Before tutors can offer online classes, they have to pass a thorough quality check.
Canonical Tutors wants to simplify learning and bring digitalisation into an outdated tutoring system. We help students with tailor-made tutoring in our virtual classroom.

Private Tutoring

In the same way as traditional tutoring. The only difference is that student and tutor are in a virtual room. Both see/hear each other in live mode using integrated functions.
Yes, you will need a microphone so that you can communicate with the tutor. However, a webcam is not absolutely necessary. The most important thing is that you can hear each other.

Files can be shared and a digital whiteboard allows you to work together. Screen sharing is also possible.

Recording starts as soon as the student approves the recording and the tutor starts the recording. Recording can be accessed upon request.

Once you have opened your lesson, there will be an option to ā€˜upload’ which will allow you to upload files saved on your personal computer.

A tutoring session lasts 60 minutes

Prices

Our prices start at £26 per lesson. All lessons are 1 hour long. However, prices per lesson vary according to number of lessons taken per week.

At Canonical Tutors, every customer can choose the perfect model from a wide range of options. You can request advice by emailing contact@canonicaltutors.com

The following secure payment methods are available: credit card (Visa, Mastercard, AmEx), direct debit, and instant bank transfer (just choose bank transfer on your invoice & you will be redirected).
Go to our Homepage and sign up for a trial lesson! You can choose from any subject as well as the date you want.
The defining feature is the number of sessions taken per week. Which model fits best depends on the specific situation.

You will receive an email 2 hours before the lesson with a link to the lesson which reads ā€˜online whiteboard’. The other option is to click login on the top right of our website where you’ll see the lesson under ā€˜upcoming lessons’. Find the respective lesson and click ā€˜online whiteboard’.

No Contracts, No Monthly Charges – We Charge After the Lesson on a Pay-As-You-Go Basis. You can cancel anytime and do not need to serve any notice period.

Booking

You always have the possibility to reschedule your lesson in the online portal, as long as it is up to 60 minutes before the scheduled start time.

All you have to do is click on the respective lesson under upcoming lessons in your online account. Then click ā€˜cancel booking’.

You can also ask your tutor via your Group Chat – we strongly recommend doing this as far in advance as possible before the session start time.

Please bear in mind that if a reschedule request is at short-notice, your request may still be rejected by your tutor, as they will have spent valuable time preparing the session. As many of our tutors have busy schedules, they also lose the lesson time which could have been used for another student.

You will receive an email 2 hours before the lesson with a link to the lesson which reads ā€˜online whiteboard’. The other option is to click login on the top right of our website where you’ll see the lesson under ā€˜upcoming lessons’. Find the respective lesson and click ā€˜online whiteboard’.

Currently, you cannot book lessons yourself – this must be done by the tutor. After the Free Trial Lesson we will agree a schedule for lessons with you so that both you and the tutor can commit to the same days and times each week. This builds routine and ensures consistency. You will then see the lessons booked in your calendar. If you would like to schedule a one-off additional lesson, you can ask your tutor via your Microsoft Teams GroupChat.

Become a tutor

You can give 1:1 tutoring online.

You should be over 18 and have professional teaching skills.

  • If the student cancels before 1 hour of the lesson starting, you will not get paid.
  • If the student cancels within 1 hour of the lesson starting, you will get paid a ā€˜no-show’ rate.Ā 
  • If the student does not cancel and does not show up, you are expected to wait 20 minutes in the meeting and drop them a message on the Microsoft Teams GroupChat. If the student still does not turn up, you will be paid a ā€˜no show rate’.Ā 

Once an application is received, we will shortlist it for the interview stage consisting of:

15 minutes mock: you will deliver a lesson within the subject of your choice treating the interview as a student.Ā 

15 minutes: Competency-based questions accessible from Prospects

Submit the registration form on our website and we’ll be in touch.

You can work where and when you want and save on travel. In addition, you are part of a large community while the technical features ensure interesting and enjoyable tutoring sessions.
You work as a freelancer and earn an hourly rate. You are therefore not bound by any contract. If your monthly earnings exceed the marginal earnings threshold, you must report this to the tax office and insurance company.
Your potential monthly earnings are dependent on a range of factors, including your availability, the subject(s) you teach and the number of lessons you would like to provide per month. Your hourly rate will be stated in your Tutor Service Agreement sent upon successful onboarding.

For tutors

We strongly advise you populate your profile on your online account as much as possible. If we find you a suitable fit for a student, we will approach you to set up a non-obligatory trial lesson. If the trial lesson is successful, we will set up repeating lessons to suit your availability. Please make sure you have entered your availability, otherwise we will not be able to approach you for a trial lesson.

If the student cancels before 1 hour of the lesson starting, you will not get paid. If the student cancels within 1 hour of the lesson starting, you will get paid a ā€˜no show rate’. If the student does not cancel and does not show up, you are expected to wait 20 minutes in the meeting and drop them a message on the Microsoft Teams GroupChat. If the student still does not turn up, you will be a ā€˜no show rate’.
If your monthly earnings exceed the marginal earnings threshold, you must report it. The rules and limits vary from country to country. You can find out about these directly from the tax office or insurance company.
Kindly refer these parents to us. We are always in close contact with the respective parents as well as with the tutor and thus guarantee a seamless tutoring process.
A payment order will be sent to you on the 1st Tuesday of the month. You will have 10 days to dispute any transactions. Payments are issued between the 10th-15th of every month for the previous month. For example, you are paid by the 15th of July for your tutoring in June.

Security

Data is stored anonymously on a secure server. They are used to individually adapt and improve the offering. Payment data is transmitted via a secure SSL connection.

The safety and wellbeing of our students, tutors, and staff members is paramount.

We operate under a strict zero-tolerance policy for any form of inappropriate behavior, be it from tutors, students, guardians or staff members. This includes, but is not limited to, harassment, bullying, abuse, neglect, and discrimination.

Therefore we enforce a strict Safeguarding Policy protecting everyone who interacts on our platform from any form of harm, abuse, or exploitation.

All our tutors go through a selection process before joining the platform and this, (depending on the market), includes background checks, interviews, and/or other vetting mechanisms to ensure that tutors are qualified and suitable for working with students.

To qualify for tutoring on our platform, tutors must adhere to all local legal requirements in their respective market and be deemed suitable to work with students. We require all tutors to provide a valid background check upon entering our platform. Given that requirements may differ based on local laws and regulations, we individually inform tutors about market-specific requirements upon their entry on the platform.

Finally, all accepted tutors are required to complete an onboarding training program and must adhere strictly to our Tutor Code of Conduct tutors terms and conditions.

Payments on the Canonical Tutors platform are processed by Stripe – the world’s largest payment processor.

The obligation to report any incident for the purpose of safeguarding rests on everyone involved. Every submitted incident undergoes a thorough assessment and investigation as needed, followed by appropriate actions.

The following steps are recommended, though not necessarily in this order, and not all steps may be required:

  • Students who experience any inappropriate behaviour from a tutor should immediately inform their guardian, who can then decide on further actions.
  • Tutors who experience any inappropriate behaviour from a student or other persons involved should request to stop that behaviour in a polite manner.
  • Terminate the tutoring session right away, if the incident is happening during a session.
  • Report the incident directly to the Safety Officer by emailing stalha@canonicaltutors.com Our Safety Officers are staff members who are specially trained to deal with every incident that is reported.Ā 
  • If necessary, contact the police and/or competent local authorities.

Discontinue any further interaction with the tutor implicated in the incident. Additionally, any unsolicited contact from the tutor after the event should be reported to the Safety Officer without delay.

All reported incidents will be thoroughly assessed and investigated as needed, followed by appropriate actions.

If you have any concerns, it is essential to report them without delay to us. You can do this by emailing our Safety Officer at stalha@canonicaltutors.com This ensures that any safeguarding incidents are directly and swiftly brought to the attention of the Safety Officer.

Technical

Please contact our support with a detailed description of the problem and a screenshot/image/video of the problem. We will try to help you as soon as possible.

Make sure you have allowed microphone and video when you first opened the lesson. The video lesson requires your browser to allow the usage of microphone and video. If that does not work, try following these steps:

Click tab denoted by the 3 dots on the top right

Click ā€˜Settings’

Click the ā€˜Privacy and Securityā€˜ tab on the left

Click ā€˜Site Settings’

Click Microphone under ā€˜Permissions’

Make sure you have selected ā€˜sites can ask to use your microphone’

Under ā€˜Allowed to use your microphone’, click groupworld.com

Under ā€˜Permissions’, ensure ā€˜Microphone’ is set to ā€˜Allow’.

Click tab denoted by the 3 dots on the top right

Click ā€˜Settings’

Click the ā€˜Cookies and Site Permissionsā€˜ tab on the left

Under ā€˜All permissions’, click ā€˜microphone’. Ensure ā€˜ask before accessing’ is turned on and you can see groupworld under ā€˜allow’

Go to the settings app on your iphone/ipad/Mac

Select Safari

Under ā€˜Settings for websites’, click ā€˜Microphone’

Under ā€˜other websites’ select ā€˜allow’

Other

The best way to contact us is to send us a direct message via the chat function on our website (icon in the bottom left-hand corner) or via our contact form.
If you want to delete your account including all the data, please send a message to our support team via the contact form and we will take care of it.

Apply directly through via our website.

After the Free Trial LessonĀ  we will agree a schedule for lessons with you so that both you and the tutor can commit to the same days and times each week. This builds routine and ensures consistency. You will then see the lessons booked in your calendar.